QUALITY SERVICE RETAILER OF THE YEAR

 

Participating retail brands of “Quality Service Benchmarking Assessment”, with excellent service performance, will be recognized by the highly-represented seasonal or annual awards among retail industry.  The service of the awarded brands delivers three important service elements including “Quality Service”, “Satisfied Customer” and “Professional Staff”.​

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"Quality Service Retailer of the Year" is the annual award of the Association's "Quality Service Programme - Quality Service Benchmarking Assessment for retailers with the highest ranking on retail service in 4 consecutive assessment period in the year (i.e. October to December, January to March, April to June, and July to September), including:

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(1) Excellent Service Retailer of the Year 
(2) Quality Service Retailer of the Year - Gold, Silver and Bronze Awards

(Flagship Stores and Chain Stores)
(3) Quality Service Retailer of the Year - Category Awards
(4) Quality Service Retailer of the Year - Gold, Silver, Bronze Award (Shopping Malls)