Drive Hong Kong Smart Retail Transformation

2021

To recognize SMART and innovative ideas and campaigns with forward-looking & innovative approaches

To recognize outstanding SMART retail talents in key aspects of new retail

Open for Enrollment now until 1 June 2021

To recognize retail brands with excellence in delivering seamless O2O customer experience with Top 10 O2O Retail Brand Award

To recognize outstanding service performance in retail outlets (50% off for new members)

To provide a quick and easy certification for SMEs to uplift their competitiveness (HK$500 for 2021 New Members!)

To recognize quality e-shops and to raise consumers' confidence with Top 10 Quality E-Shop Award
(50% off for new members)

To recognize and certify Quality E-shop Developers and to develop industry-wide standards and best practices for online retailing in Hong Kong

To certify retail outlets and shopping malls with epidemic prevention measures

An award to recognize SMART and innovative ideas and retail talents
(Open for enrollment until 1 June 2021)

An effective service performance assessment tool by mystery shopper visits with Seasonal Service Leaders & Service Retailers of the Year

A well-recognized contest for cultivating retail talents and excellent service

An award to recognize service excellence of outstanding companies, supported by the Trade and Industry Department

Technology Vendor

Startup

Retailer