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QUALITY E-SHOP RECOGNITION

Recognize and Certify Quality

E-shops to Raise Consumers' Confidence

 

50% off for new member until 31 Aug 2020
ACT NOW!

 

HKRMA FLAGSHIP PROGRAMMES
 
The retail market is transforming and revolutionizing at a very fast pace due to the rapid development of digitalization, e-commerce and omni-channel retailing. The Association works hard to drive smart retail transformation in Hong Kong through different flagship programmes.
ONLINE & OFFLINE RECOGNITIONS

SERVICE

RECOGNITION

Recognize and certify retail brands with quality service performance in retail outlets

50% off for new member until 31 Aug 2020
ACT NOW!

E-SHOP

RECOGNITION

Recognize and certify quality e-shops to raise consumers' confidence

(with Top 10 Quality E-Shop Award every year)

50% off for new member until 31 Aug 2020
ACT NOW!

E-SHOP DEVELOPER

RECOGNITION

Recognize and certify

Quality E-shop Developers and develop industry-wide standards and best practices for online retailing in Hong Kong

AWARDS

QUALITY SERVICE PROGRAMME

 An effective industry service performance assessment tool for retailers, including benchmarking & customization assessment, by mystery shopper visits  with Seasonal Awards and Annual Awards

SERVICE TALENT AWARDS

(Original named Service & Courtesy Award)

A  well-recognized contest for cultivating retail talents and excellent service

SMART RETAILING AWARDS

Recognize SMART and innovative ideas and campaigns with forward-looking & innovative approaches, with success in customer experience and solving industry pain points

HONG KONG AWARD FOR SERVICE

An award to recognize service excellence of outstanding companies, supported by the Trade and Industry Department

CONTACT INFO

Tel: (852) 2866 8311

Email : admin@hkrma.org

Website : www.hkrma.org

Copyright © 2020 The Hong Kong Retail Management Association. All rights reserved.