QUALITY E-SHOP RECOGNITION
Recognize and Certify Quality
E-shops to Raise Consumers' Confidence
50% off for new member until 31 Aug 2020
ACT NOW!
HKRMA FLAGSHIP PROGRAMMES
The retail market is transforming and revolutionizing at a very fast pace due to the rapid development of digitalization, e-commerce and omni-channel retailing. The Association works hard to drive smart retail transformation in Hong Kong through different flagship programmes.
ONLINE & OFFLINE RECOGNITIONS
SERVICE
RECOGNITION
Recognize and certify retail brands with quality service performance in retail outlets
50% off for new member until 31 Aug 2020
ACT NOW!
E-SHOP
RECOGNITION
Recognize and certify quality e-shops to raise consumers' confidence
(with Top 10 Quality E-Shop Award every year)
50% off for new member until 31 Aug 2020
ACT NOW!
E-SHOP DEVELOPER
RECOGNITION
Recognize and certify
Quality E-shop Developers and develop industry-wide standards and best practices for online retailing in Hong Kong
QUALITY SERVICE PROGRAMME
An effective industry service performance assessment tool for retailers, including benchmarking & customization assessment, by mystery shopper visits with Seasonal Awards and Annual Awards
SERVICE TALENT AWARDS
(Original named Service & Courtesy Award)
A well-recognized contest for cultivating retail talents and excellent service
SMART RETAILING AWARDS
Recognize SMART and innovative ideas and campaigns with forward-looking & innovative approaches, with success in customer experience and solving industry pain points
HONG KONG AWARD FOR SERVICE
An award to recognize service excellence of outstanding companies, supported by the Trade and Industry Department
