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2020

SERVICE

TALENT AWARD

Extended Enrollment Deadline to End of September

傑出服務35載
齊心蛻變「逆」精彩

Act NOW !

HKRMA FLAGSHIP PROGRAMMES
 
The retail market is transforming and revolutionizing at a very fast pace due to the rapid development of digitalization, e-commerce and omni-channel retailing. The Association works hard to drive smart retail transformation in Hong Kong through different flagship programmes.
ONLINE & OFFLINE RECOGNITIONS

E-SHOP

RECOGNITION

Recognize and certify quality e-shops to raise consumers' confidence

(with Top 10 Quality E-Shop Award every year)

50% off for New Members and 2021 Renewed Members until 30 Sept 2020, ACT NOW!

E-SHOP DEVELOPER

RECOGNITION

Recognize and certify

Quality E-shop Developers and develop industry-wide standards and best practices for online retailing in Hong Kong

SERVICE

RECOGNITION

Recognize and certify retail brands with quality service performance in retail outlets

50% off for New Members and 2021 Renewed Members until 30 Sept 2020, ACT NOW!

OUTLET ANTI-EPIDEMIC

RECOGNITION

Certify retail brands who have implemented epidemic prevention measures during the COVID-19 Pandemic in their physical stores to safeguard consumers' health and safety

(with Anti-Epidemic Measures Award)

AWARDS

QUALITY SERVICE PROGRAMME

 An effective industry service performance assessment tool for retailers, including benchmarking & customization assessment, by mystery shopper visits  with Seasonal Awards and Annual Awards

Quality Service Benchmarking Assessment (2021 1st Quarter - Oct to Dec)

BUY 3 GET 1 FREE!

Open For Enrollment Now!

SERVICE TALENT AWARDS

(Original named Service & Courtesy Award)

A  well-recognized contest for cultivating retail talents and excellent service

Open for Enrollment Now

ENROLL NOW!

SMART RETAILING AWARDS

Recognize SMART and innovative ideas and campaigns with forward-looking & innovative approaches, with success in customer experience and solving industry pain points

HONG KONG AWARD FOR SERVICE

An award to recognize service excellence of outstanding companies, supported by the Trade and Industry Department

CONTACT INFO

Tel: (852) 2866 8311

Email : admin@hkrma.org

Website : www.hkrma.org

Copyright © 2020 The Hong Kong Retail Management Association. All rights reserved.