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 An Effective Industry Service Benchmarking and Tailor-made Assessment Tool

 

50% off on "Quality Service Recognition" for New Members

and 2021 Renewed Members

 

HKRMA FLAGSHIP PROGRAMMES
 
The retail market is transforming and revolutionizing at a very fast pace due to the rapid development of digitalization, e-commerce and omni-channel retailing. The Association works hard to drive smart retail transformation in Hong Kong through different flagship programmes.
ONLINE & OFFLINE RECOGNITIONS
Service Recognition
Recognize service performance in retail outlets

50% off for new members!
E-Shop Recognition
Recognize quality e-shops to raise consumers' confidence with Top 10 E-Shop Award

50% off for new members!
E-shop Developer Recognition
Recognize and certify Quality E-shop Developers and develop industry-wide standards and best practices for online retailing in Hong Kong
Anti-epidemic Measures Recognition
To certify retail stores with epidemic prevention measures
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INDUSTRY AWARDS
Quality Service Programme
An effective service performance assessment tool by mystery shopper visits with Seasonal Service Leaders & Service Retailers of the Year
Service Talent Award
A well-recognized contest for cultivating retail talents and excellent service
Hong Kong Award for Service
An award to recognize service excellence of outstanding companies, supported by the Trade and Industry Department
Smart Retailing Awards
Recognize SMART and innovative ideas and campaigns
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2020 WINNERS
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Technology Vendor
Startup
Retailer
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CONTACT INFO

Tel: (852) 2866 8311

Email : admin@hkrma.org

Website : www.hkrma.org

Copyright © 2020 The Hong Kong Retail Management Association. All rights reserved.